db9999 Privacy Policy

db9999 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. In this Privacy Policy we have clearly stated what types of information we collect, how we use it, and what steps we take to protect your information. Every transaction and piece of personal information on db9999 is kept secure through SSL encryption technology.

1. Scope of Information Collection

For the purpose of providing services on the db9999 platform, we collect the following types of information:

1.1 Information You Provide Directly

When you create an account on db9999 or use our services, we collect the following information:

• Full name and date of birth (for age verification)
• Valid email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information — such as bKash, Nagad, or Rocket number
• Login credentials (username and encrypted password)

1.2 Automatically Collected Information

When you use the db9999 platform, certain information is automatically collected through technical means:

• IP address and device identification information
• Browser type, version, and operating system
• Platform activity logs — login times, game history, betting records
• Cookie and session data
• Referral source (how you arrived at db9999)

1.3 Information Collected Through Third Parties

We sometimes use trusted third-party services for identity verification, fraud prevention, and payment processing. In such cases, the third party's own privacy policy will also apply.

2. Purpose of Information Use

db9999 uses collected information only for the following legitimate purposes:

We never sell your information to third parties or use it for any purpose not stated in this policy.

3. Information Storage and Security

db9999 applies the highest industry-standard security measures to protect your information. Our data protection framework is as follows:

3.1 Technical Protection

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — it is transformed using a strong cryptographic hashing algorithm.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and real-time threat detection systems.
• Regular Security Audits: Our systems undergo regular third-party security testing.

3.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed or becomes inactive, we may retain certain information for a defined period for the following reasons:

• To fulfill legal obligations
• As evidence in dispute resolution or legal claims
• To prevent fraud and ensure security

4. Cookie Policy

db9999 uses cookies for the proper operation of the platform. Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: Required for the core functions of the platform — login sessions, security tokens. Without these, use of the service is not possible.
• Functional Cookies: Used to remember your preferences (language, theme, betting settings).
• Analytics Cookies: Help us improve the quality of our services — all data is anonymous.

4.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may mean that some features of the platform are no longer available to you.

5. Information Sharing and Third Parties

db9999 may share your information with third parties in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted technology partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and cybersecurity services. These partners receive only the information needed to provide the specific service and are bound by our strict confidentiality terms.

5.2 Legal Requirements

If a competent court or regulatory authority requests information through a legal order or notice, we are required to comply with the law. In such cases, we will make every effort to notify you in advance where possible.

5.3 Fraud Prevention

If money laundering, fraud, or other illegal activity is suspected, the relevant information may be shared with the appropriate authorities.

6. Your Rights

As a user of the db9999 platform, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If there is any error in your stored information, you may request that it be corrected.
• Right to Deletion: You may request that your information be deleted, beyond what is required by legal obligations.
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request to receive your information in a structured format.
• Right to Withdraw Consent: You may withdraw your given consent at any time — however, this will not affect processing that has already taken place.

To exercise any of the above rights, please contact our support team. We generally respond to your request within 30 working days.

7. Protection of Minors

The db9999 platform is for users aged 21 and above only. We do not knowingly collect any information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all collected information. If you know that a minor is using our services, please contact us.

8. International Data Transfer

db9999 may use servers located in various countries to process your information. If your information is transferred outside Bangladesh, we ensure that adequate protection for your information is in place in that country or region. In such cases, we comply with all applicable data protection standards.

9. Changes to the Privacy Policy

db9999 reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you in the following ways:

• Posting a clear notice on the platform
• Sending a notification to your registered email address
• Updating the date at the top of this page

Continued use of the platform after any changes will be taken to mean that you have agreed to the updated policy. We recommend that you review this page regularly.

10. Responsible Gaming and Privacy

In line with our responsible gaming policy, we analyze your gaming history and behavioral data solely for your protection — for example, to identify signs of excessive gambling and provide the necessary support. This information is never shared with third parties for commercial purposes.

You can find more details on our terms and conditions and responsible gaming pages.

11. Contact Us

For any questions about this Privacy Policy or to exercise your information rights, please contact us: